FAQs
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+ Do I need an appointment to set my hair? Yes. We work by appointment so that you never have to wait for the person in front of you to finish. + Do I have to come to the salon to set my hair? No. For an extra fee, we can come out to you to style and set your hair. + How much does it cost to set my hair? We guarantee you the lowest prices and the best service. Call 076 291 5379 or e mail us for an immediate quote. + Do I have to come in during working hours? No. We can accomodate you at most reasonable times. Call us for a suitable appointment to set your hair at your convenience. + Do You do Brazilian Blow Waves? Yes we do. The cost is between R699 to R999 depending on the length and thickness of your hair. + If your hair gets wet after doing the brazilian blow dry ...will it be straight still Yes, it will be straight. You can just comb your hair straight. (Provided it is not wet with salt water from the sea/pool) + What is the difference between the brazillian and the amezon keratin, and also the difference between prices? The Brazilian (Brasil Cacau) is the latest in technology. Unlike the other treatments you do not have to wait 3 days to wash, clip or tie your hair. The Brasil Cacau lasts up to 3 months. + How long after the treatment can I bleach my hair? One week before or one week after the brazilian blow dry treatment. + Can I use a non-salom colour after the process. I normally colour my hair with non-permanent colour from Nice and Easy? Yes, provided it does not have salt / sodium in it + Will the treatment wash out if I swim often in the sea? Yes, salt break downs the keratin component. You must use the protective serum before swimming in salt water. + I had brazilian today and bought the brasil cacau anti frizz shampoo but saw that it has sodium laureth sulfate in is it the right stuff to use after a treatment Yes, its manufactured at the right PH. (This is not the same chemical as salt - Sodium Chloride) -> Can I colour my hair after I have had a brazillian blow dry, or should I rather colour it before? You can either colour your hair one week before or one week after doing the Brazilian Blow Dry. -> If I recently colour treated my hair..can I still have the Brazillian Blow Wave? Yes. However, colour treatments should not be done within a week before or after doing a Brazilian Blow Dry. Wait one week and then go ahead with the Brazilian Blow Wave. -> Do you have to use any particular shampoo and conditioner after the brazilian blow dry treatment? Yes you need to use the Shampoo and Conditioner which is salt free for after care at home. It is both a 290ml bottle and will last as long as your Brazilian treatment which is 3-5mths, as you only need to use a small amount. You can buy these items directly from us on your next visit.
-> I have ethnic hair can i use this type of treatment and will it be sucessful? Hi. Yes it will work. Provided that you do a relaxer first if your hair is too curly, especially at the roots. Unfortunately, at this stage we do not do the relaxer treatments though! -> 1. is the Brazilian blow dry only for white people? can black people have it done?
Hi Mpho. It can be done for anyone. However, we currently are not equipped to do ethnic hair and this service will be offered at a later stage. -> How much would the shampoo and conditioner be. Hi. The shampoo is R250 and the conditioner is R280. They are both 290 ml each and will last just as long as the brazilian treatment lasts ie. 3 to 4 months. -> Do you have to use the same brand of Shampoo as the Keratin Treatment or can you use a different brand of Shampoo providing it is still salt and sulfate free? It is preferable that you use the Brazil Cacau brand as the results are guaranteed. However, you may use another brand provided that it is salt and sulphate free but we cannot guarantee your treatment will last as long as it should. We do stock the Brazil Cacau range at our salon and strongly recommend the use of this product. -> Do you do children's hair. I have a 7 year old with medium length hair. Would like to know if there is a price difference for the brazilian blow wave.
Thanks The Brazilian Blow Dry treatment is only recommended for people over 12 years. There is no price difference and the same R900 applies to any hair length. -> does the brazilain blow out damage bleached blonde hair , my hair is a bit damaged at the moment Nope. This is a nourishing treatment and will not damage bleached blonde hair. -> Do you do a colour shampoo? Yes, we do. -> Can you do the brazilian blow wave on hair if you have hair extensions? Yes u can provided the hair extension is 100 % human hair -> Is it safe to do Brasil cacau if I'm pregnant in my first months I recommend that you rather have the treatment done after pregnancy. -> What mousse can I use on a brazilian blow wave? Any mousse can be used after a Brazilian blow wave as long as it does not have sodium, sulphate or salt. -> Do I need a GHD iron after doing a brazilian blow dry treatment? No, you may use a normal hairbrush as you wouldnt need to flat iron your hair for as long as the brazilian blow dry treatment lasts. You may if you want to, use any brand of iron and not necessarily a GHD! Ask a question
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Copyright © 2024 Exclusive Hair Salon Tel 0790822430. All Rights Reserved. Privacy Policy Terms and Conditions
Website consultant: Webman Email: webman@kwikwap.co.za Cell number: 0825705888 1. Introduction These are the general terms of the relationship between you (website visitor) and us (website owner). The terms cover all use of this website. You agree to the terms by visiting and using this website. 2. Definitions and interpretation 2.1 Definitions. In the agreement: terms means the terms, consisting of: these terms of use; and any other relevant specific terms, policies, disclaimers, rules and notices agreed between the parties, (including any that may be applicable to a specific section or module of the website); we, us, or our means Exclusive Hair Salon Tel 0790822430, the owner of the website. 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South African law and conditions (such as time and date) govern the terms. Only the South African courts may decide any dispute about the terms. Privacy Policy 1. Collection We collect certain information: when you contact us on our website; from your web browser; from cookies we may send to your computer and from web beacons on our website to track how you use our website and to try and give you a personalised experience; and optional information, that you provide when you upload or download content from our website. 2. Use We may use your information: to send you send administrative messages and email updates to you regarding the website; for marketing purposes; targeted content in certain, specified instances. 3. Disclosure We might disclose your information in the specific circumstances mentioned in this policy. 4. Security Our hosting company will host your website in a secure server environment. 5. Your choices You can turn off cookies in your browser; or You can opt-out of marketing communications with us. 6. Contact us You can contact us with privacy related questions at anisha.naicker@vodamail.co.za address 7. Audience This policy applies to all visitors to our website (`you` and `your`). 8. Purpose of this policy We respect your privacy and take the protection of personal information very seriously. The purpose of this policy is to describe the way we collect, store, use, and protect information that can be associated with a specific natural or juristic person and can be used to identify that person (`personal information`). Personal information: 8.1 includes certain information collected when you contact us (see below); and optional information that you voluntarily provide to us (see below). 8.2 excludes information that has been made anonymous so that it does not identify a specific person; permanently de-identified information that does not relate or cannot be traced back to you specifically; and non-personal statistical information collected and compiled by us and information that you have provided voluntarily in an open, public environment or forum including (without limitation) any blog, chat room, community, classifieds or discussion board. Because the information has been disclosed in a public forum, it is no longer confidential and does not constitute Personal Information subject to protection under this policy. 9. Acceptance of terms By using this website you are deemed to have read, understood, accepted, and agreed to be bound by these terms. 10. Collection 10.1 On registration. Once you contact us on our website, you will no longer be anonymous to us as you will provide us with personal information. 10.2 Collection from browser. We automatically receive and record internet usage information on server logs from your browser (`usage information`). 10.3 Cookies. When you access our website we may send one or more cookies (small text files containing a string of alphanumeric characters) to your computer to collect certain usage information. We use information gathered by cookies to improve the website. Please note that some of our business partners (e.g. advertisers) use their own cookies or widgets on our website. We have no access to or control over them. Information collected by any such cookie or widget is governed by the privacy policy of the company that created it, and not by us. We use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show your ads on sites across the Internet. Lead Find and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to this website. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. 10.4 Web beacons. Our website may contain electronic image requests (called a `single-pixel gif` or `web beacon` request) that allow us to count page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner) can act as a web beacon. Our web beacons do not collect, gather, monitor or share any of your personal information. We merely use them to compile anonymous information about our website. 10.5 Recording calls. We will monitor and record telephone calls that you make to our call centre, unless you specifically request us not to. 10.6 Optional details. You may provide information on a voluntary basis (`optional information`). This includes content or product that you decide to upload or download from our website or otherwise use any optional features and functionality of the website. 10.7 Purpose for collection. We may use any optional information provided by you for such purposes as indicated to you at the time you agree to provide such optional information. 11. Consent to collection We will obtain your consent to collect personal information: in accordance with applicable law; and at the time you provide us with any optional information. 12. Use We may send administrative messages and email updates to you regarding the website. In some cases, we may also send you primarily promotional messages. You can choose to opt-out of promotional messages. 13. Disclosure 13.1 Sharing. We may share your personal information with: other divisions or companies within the group of companies to which we belong; and an affiliate, in which case we will seek to require the affiliates to honour this privacy policy. 13.2 Regulators. If you contact us regarding your experience with using any of our products, we may disclose your personal information as required by law or governmental audit. 13.3 Law enforcement. We may disclose personal information if required: by a subpoena or court order; or to comply with any law. 13.4 Marketing purposes. We may disclose aggregate statistics (information about the customer population in general terms) about the personal information to advertisers or business partners. 13.5 Employees. We may need to disclose personal information to our employees that require the personal information to do their jobs. 13.6 Change of ownership. If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the personal information we process to a successor, purchaser, or separate entity. We will disclose the transfer on the website. If you are concerned about your personal information migrating to a new owner, you may request us to delete your personal information. 14. Security of personal information Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorize access to personal information only for those employees who require it to fulfil their job responsibilities. 15. Retention of personal information We will only retain your personal information for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless: retention of the record is required or authorised by law; or you have consented to the retention of the record. During the period of retention, we will continue to abide by our non disclosure obligations and will not share or sell your personal information. 16. Limitation We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of linked or any third party websites. 17. Enquiries If you have any questions or concerns arising from this privacy policy or the way in which we handle personal information, please contact us. |